COVID19

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With stay-at-home orders announced by the Premier of New South Wales over the weekend, we’re assuring all families that we are continuing to provide online services and therapy appointments via Telehealth.

Whilst we are considered an essential service with authorised workers, we have decided that we want to do what is best for our team, families and community by providing therapy that does not require families to come to the clinic unless absolutely necessary such as some assessments or urgent equipment trials.

This means that scheduled appointments will go ahead as planned during the stay-at-home period which will be for the next 2 weeks. If your appointment needs to change, we will contact you and talk about it.

Our therapists are very experienced in providing Telehealth sessions. In fact, did you know that we have been asked to present on a number of occasions to groups of therapists within other clinics on how we implement these sessions.

More specific information for groups and individual sessions:

  • Children booked into Bike Groups will be provided individual 15 minute ONLINE sessions where you will be guided by the Physiotherapist to teach your child new riding skills. The therapist will be in touch to organise this session with you.
  • All other group programs will continue as ONLINE sessions. If you are booked into one of our group programs, the therapist will send you a list of items to prepare as well as the link required to join.
  • Assessments may be completed in the CLINIC when required for accuracy when scoring any formal testing that is required. Your therapist will confirm this prior to your assessment.
  • Many sessions booked in the school holiday period are used to reflect on your child’s progress over the previous term and set new goals for the upcoming term. This is ideal during the lockdown period as your child can be occupied with his/her own toys whilst you have an in-depth planning session with your child’s therapist (remember that regular goal reviews are a requirement set by the NDIS).

We know restrictions can be stressful and bring new challenges so please speak to your therapist or call us on  9602 3377 if you have any questions or need support.”

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